Refund policy

KYOVA — Policy Summary

• Orders cannot be canceled or modified after confirmation.
• Delivery takes 2–6 business days.
• Items must remain unused, unwashed, and sealed.
• Any issue must be reported within 7 days of delivery.
• Refunds & exchanges are subject to approval and product availability.
• Sale items are final and cannot be refunded or exchanged.
• Damage caused by misuse or incorrect washing is not eligible for refund or exchange.